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Faq's
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Faq's
FAQ
Frequently Asked Questions.
What are the charges for car rental?
Our car rental prices vary depending on the location, vehicle type, and rental duration. We offer competitive rates with no hidden fees.
What documents do I need to rent a car?
You will need a valid driver’s license, an ID or passport, and a credit/debit card. Some locations may have additional requirements.
Is there a minimum age to rent a car?
Yes, the minimum age is typically 21. In some regions or for specific car categories, the minimum age may be higher.
Do you offer one-way rentals?
Yes, one-way rentals are available between select locations. Additional fees may apply based on distance.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and select digital wallets. Cash payments are not accepted.
Can I modify or cancel my booking?
Yes, bookings can be modified or canceled depending on the rental policy. Check the terms when you book or contact support.
Is insurance included with the rental?
Basic insurance is typically included. You can add full coverage or additional protection during booking.
Are there mileage limits?
Most rentals include unlimited mileage, but some cars or locations may have mileage restrictions. Always check before booking.
What happens if I return the car late?
Late returns may incur additional charges. We recommend contacting us if you're running late to avoid penalties.
Can I choose a specific car model?
While you can choose a category (e.g., SUV, compact), specific models are subject to availability.
Can someone else drive the rented car?
Yes, additional drivers must be registered and meet age and license requirements.
Do you offer GPS or child seats?
Yes, you can add GPS, child seats, and other accessories during the booking process.
What if the car breaks down?
In case of a breakdown, contact our 24/7 roadside assistance team. We'll provide a replacement or help on the spot.
Is fuel included in the rental price?
Rentals usually come with a full tank. You must return the vehicle with the same fuel level to avoid refueling charges.
Can I rent a car for someone else?
Yes, as long as the primary driver meets all requirements and presents the necessary documents at pickup.
How do I change my email or password?
Log in to your account and go to "Account Settings" to update your details anytime.
Do you offer corporate or group rentals?
Yes, we offer special rates for corporate and group bookings. Contact our sales team for details.
Are rental cars cleaned and sanitized?
Absolutely. All vehicles are thoroughly cleaned and sanitized before each rental to ensure your safety.
Can I take the car across borders?
Some locations allow cross-border travel, but it must be approved in advance and may incur additional fees.
How can I contact support?
You can reach us 24/7 via live chat, phone, or email. Visit our Contact Us page for details.